+1
Searching answer

Edit match not workable due to constant refresh of the page

Filip Baeke 4 weeks ago in LIVE updated by Andrei S. (Developer) 3 weeks ago 11

Hi,

We activated "Live events" for our upcoming match in a few hours.
The goal is that we add events on our smartphone.
However when we are on the "Edit match" page on our phone, it gets refreshed every 3 seconds or so, when Live is activated. This makes it not workable.
Is this a setting we have to adapt? Update period is on 30 seconds.


Thanks.


Searching answer

Hi,

I couldn't reproduce your error.

Please create a support ticket and provide your steps to reproduce the problem.

https://anwppro.userecho.com/knowledge-bases/2/articles/486-how-to-get-support

I have the same problem

What browser do you use?

Is the admin edit game page refreshed every 3 seconds?

I use Chrome version 85.0.4183.127 on my Huawei phone.
My colleague on another phone had the same problem (need to ask his browser and version)

What page is reloaded? Admin game edit page?

-

Try to disable temporarily all plugins except CMB2 and Football Leagues and test. Let me know about the result.

If this will not help, create a private ticket and send me admin access to test and reproduce a bug on your site.

only the page of the game is updated

When the "Live Events (commentary)" is switched on the reloading of the "edit game" stops when the status is updated to "1st half".

+1

Yes, when the LIVE status is not set and Live Events is turn on, the page is reloaded many times. 

Will be fixed in the next release.

Same here. Refreshes all the time

When the LIVE status is not set and Live Events is turn on, the page is reloaded many times.

Try to set any LIVE status, for example, "1st half"