0
Fixed

The Elementor keeps on loading

Hamza Muazzam 3 years ago updated by Andrei S. (Developer) 3 years ago 10

our System Info

  • ============================================
  • Plugin Version: AnWP Post Grid and Post Carousel Slider for Elementor -- 0.7.1
  • WordPress version: 5.6.1
  • Site Locale: en_US
  • PHP version: 7.4.14
  • Active Plugins:
    --- anwp-post-grid-for-elementor
    --- bdthemes-prime-slider-lite
    --- contact-form-7
    --- elementor
    --- elementskit-lite
    --- email-subscribers
    --- essential-addons-for-elementor-lite
    --- google-analytics-for-wordpress
    --- header-footer-elementor
    --- user-role-editor
    --- wordpress-seo
    --- wp-fastest-cache

    when i deactivate the plugin, elementor starts wokring again, it was working the first time and 
Started

Hello,

I couldn't reproduce your error. Can you send me PHP error log from your server?

Hello
Thanks for the quick response, 


the screen is stuck here, and i cant see any error in php error log

1) Try Elementor safe mode

https://elementor.com/help/what-is-safe-mode/

2) Check Chrome dev tool Console for errors

3) Ask your hoster for PHP log files (send it in a private ticket)

1) safe mode works, but i need to make some changes in this plugin's widgets
2) 


Unchecked runtime.lastError: The message port closed before a response was received.
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
00
Love using Elementor? Join our growing community of Elementor developers: https://github.com/elementor/elementor
js:1 Failed to load resource: net::ERR_BLOCKED_BY_ADBLOCKER
?elementor-preview=7&ver=1612940858:152 Note: MonsterInsights does not track you as a logged-in site administrator to prevent site owners from accidentally skewing their own Google Analytics data.
If you are testing Google Analytics code, please do so either logged out or in the private browsing/incognito mode of your web browser.
2?elementor-preview=7&ver=1612940858:1 Unchecked runtime.lastError: The message port closed before a response was received.
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
frontend.min.js?ver=3.0.2:1 Uncaught ReferenceError: astra is not defined
at t (frontend.min.js?ver=3.0.2:1)
at frontend.min.js?ver=3.0.2:1
at frontend.min.js?ver=3.0.2:1
frontend.min.js?ver=3.0.2:1 Uncaught TypeError: Cannot read property 'querySelector' of null
at n (frontend.min.js?ver=3.0.2:1)
at frontend.min.js?ver=3.0.2:1
frontend.min.js?ver=3.0.2:1 Uncaught TypeError: Cannot read property 'querySelector' of null
at n (frontend.min.js?ver=3.0.2:1)
at frontend.min.js?ver=3.0.2:1
at l (rocket-loader.min.js:1)
at t.simulateStateAfterDeferScriptsActivation (rocket-loader.min.js:1)
at Object.callback (rocket-loader.min.js:1)
at t.run (rocket-loader.min.js:1)
at P (rocket-loader.min.js:1)
at Object.callback (rocket-loader.min.js:1)
at t.run (rocket-loader.min.js:1)
at rocket-loader.min.js:1
plugin.min.js?ver=0.7.1:1 Uncaught TypeError: Cannot read property 'premium_active' of undefined
at Object.app.initPromotionTooltip (plugin.min.js?ver=0.7.1:1)
at plugin.min.js?ver=0.7.1:1
at dispatch (jquery.min.js?ver=3.5.1:2)
at v.handle (jquery.min.js?ver=3.5.1:2)
at Object.trigger (jquery.min.js?ver=3.5.1:2)
at jquery.min.js?ver=3.5.1:2
at Function.each (jquery.min.js?ver=3.5.1:2)
at s.fn.init.each (jquery.min.js?ver=3.5.1:2)
at s.fn.init.trigger (jquery.min.js?ver=3.5.1:2)
at Frontend.init (frontend.min.js?ver=3.1.1:2)



3) okay

Try to disable other plugins and test. 

Maybe you have a conflict with another plugin.

I did
with only Elementor and Anwp plugin, i am still getting this error

SOLVED

Found the issue, Seems like the plugin isnt working with CDN cloudflare optimizations
as i had too disable them all for the plugin to work 

Fixed

Great! 

Thanks, I'll try to reproduce an error to create a fix.

I have the same issue. The plugin doesn't work with CDN cloudflare optimizations